General Terms and Conditions 2026
Eric’s Spiritual School
Version: 2 January 2026
1. Identity of the entrepreneur
Company name: Eric’s Spiritual School
Owner: Eric van Riessen
Postal address: Frontstraat 2, 5405PB Uden, The Netherlands
Chamber of Commerce (KvK) number: 34337347
VAT number: NL002081026B84
Email: info@ericsspiritualschool.com
Website: ericsspiritualschool.com
2. Applicability
These general terms and conditions apply to all offers, orders and agreements between Eric’s Spiritual School (hereinafter: “we/us”) and the customer (hereinafter: “you”), under which we provide products and/or services, online and/or offline.
Deviations apply only if we expressly confirm them in writing.
If you are a consumer, your statutory (mandatory) rights always apply as well. Nothing in these terms is intended to limit those rights.
3. Definitions
Services: e.g. consultations/readings, healing coaching, lessons, webinars, demonstrations (live or online).
Training programmes: trainings/programmes (live/online) including lesson days, modules, practical sessions and practice moments.
Digital content: audio, video, downloads, e-books, online learning environment, recorded lessons and other digital materials.
Subscription: for when you have products with a subscription.
Third parties/self-employed providers: guest teachers or other independent providers who (with permission) offer content or sessions.
Content/materials: all texts, videos, audio, workbooks, exercises, downloads, email series, emails, and also future updates and additions.
4. Offer and formation of the agreement
Our offer (website, email, social media, payment pages) is non-binding, unless expressly stated otherwise.
An agreement is concluded as soon as you tick the checkbox in Plug&Pay when placing your order, whereby you must agree to the general terms and conditions.
We may refuse an order or request additional information if this is reasonably necessary (e.g. in the event of indications of fraud or misuse).
5. Prices and payment
All prices are in euros and include VAT, unless stated otherwise.
Payments are processed via our payment provider(s), for example Mollie and/or Plug&Pay. For subscriptions, direct debit may be used.
If a (instalment) payment is not made, we may suspend access to digital content or the platform until payment has been received.
If payment remains outstanding, we may (after a reminder) charge collection costs and statutory interest in accordance with the statutory rules.
Books and other physical products are always shipped with shipping costs. These shipping costs must be paid by the purchaser.
6. Right of withdrawal (cooling-off period) for online purchases
If you are a consumer and you purchase at a distance (online/by phone), you in principle have a 14-day cooling-off period.
Exceptions may apply, for example in the case of: (a) services that have been fully performed within the cooling-off period with your prior express consent; (b) digital content that is not supplied on a tangible medium, once delivery has started with your consent and you have declared that you waive your right of withdrawal; (c) activities for a specific date/time (such as a scheduled live session), insofar as permitted by law.
On our payment pages we ask, where necessary, for your consent/declaration for immediate delivery of digital content or rapid performance of a service.
7. Delivery of services and digital content
Consultations/readings: are delivered at the agreed date/time (e.g. in the practice or via Zoom).
Digital content: you receive access via email, a link, or a learning environment with login/password. Access may be temporary or permanent, depending on the product.
We do our best to keep our services and online access stable, but we cannot guarantee 100% uninterrupted availability (e.g. maintenance, malfunctions).
8. Cancellation, rescheduling and missed appointments
Consultations/readings: cancelling or rescheduling is free of charge up to 24 hours before the appointment, unless otherwise stated for the service. Within 24 hours, we may charge (part of) the costs, because the time has been reserved.
Training programmes/lesson days: if you stop or pause, the agreements stated upon enrolment or in the training contract apply. If nothing else has been agreed: you can cancel with a notice period of 1 month. Missed lesson days remain payable in principle.
We may reschedule a session in the event of force majeure (e.g. illness, technical malfunction, emergency). In that case, we will look for a new date together or offer a suitable alternative.
9. Subscriptions and memberships
With a subscription you pay per month/quarter/year, depending on your choice. The subscription is automatically renewed unless you cancel in time.
You can cancel by sending an email to info@ericsspiritualschool.com. As a guideline we ask you to cancel no later than 14 days before the next debit date. Please note: your statutory consumer rights always prevail.
We may terminate or restrict your access in the event of misuse, sharing of accounts/passwords, or serious undesirable behaviour.
10. House rules and conduct
Our gatherings are intended for respectful practice and development. Undesirable behaviour (intimidation, bullying, discrimination, sexual boundary violations, spam) is not permitted.
You may not share login details, downloads or course material with others without written permission from Eric van Riessen, owner of Eric’s Spiritual School.
Only share personal data on Eric’s Spiritual School online spaces if you choose to. What you share publicly can be seen by others.
Participation is sober: no alcohol, drugs or other hallucinogens during sessions/gatherings.
The minimum age is 18 years unless we have prior written permission from both parents/guardians. If the legal adult age in your country is above 18, you may participate if you are an adult there.
11. Important warnings and personal responsibility
Our services fall under personal and spiritual development. There are no guarantees about outcomes, insights or experienced effects.
We do not provide medical advice; do not stop (medical) treatments without consulting a qualified professional.
You always remain responsible for your own choices, interpretations and actions following sessions, lessons or content.
If you are in a vulnerable psychological situation or are under treatment, discuss participation with your practitioner first. In case of acute complaints or danger: contact your GP or local emergency services immediately.
Our services are aimed at personal and intuitive guidance. In consultations, readings, lessons and training programmes, topics may be discussed such as: emotions, relationships, work, money, choices and practical situations, among others.
12. Liability (statutory limits)
To the extent permitted by law, our liability is limited to the amount you paid for the relevant service, or to the amount paid out by our liability insurance, if that amount is higher.
We are not liable for indirect damage (such as consequential damage, loss of turnover, lost opportunities), except in cases of intent or deliberate recklessness.
Nothing in these terms excludes liability that may not be excluded under the law (e.g. in the case of intent or gross negligence).
13. Intellectual property
All texts, audio, videos, course materials, formats, downloads and recordings are ours or those of our licensors. You receive a personal, non-transferable right of use for your own use.
Copying, distributing, reselling or making public without written permission is not permitted. In the event of violation, we may terminate access and recover damages.
14. Third parties and self-employed providers
Sometimes we work with guest teachers, self-employed providers or other service providers. If they offer their own services through us, we will state this as clearly as possible.
Third parties are in principle responsible for their own content and conduct. If you make arrangements directly with a third party outside of us, this is a separate agreement for which that third party is responsible (including for privacy).
We share your personal data with third parties only if that is necessary for performance (e.g. accountant, payment provider) or if you give permission, and always under appropriate (processor) agreements.
15. Privacy and data protection (GDPR)
We process personal data in accordance with the General Data Protection Regulation (GDPR). In Annex A you will find a practical summary. The most up-to-date privacy statement can be found on our website.
You have rights such as access, rectification, deletion (where possible), restriction and objection. You can also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
16. Complaints
Do you have a complaint? First email info@ericsspiritualschool.com with a clear description. We will respond as soon as possible and at the latest within 14 days.
If we cannot resolve it together, you can (where applicable) use an independent complaints procedure. Fill in your current affiliation/dispute body here (e.g. GAT/CAT/BAT), and check annually whether this is still correct.
17. Applicable law and international customers
Dutch law applies to agreements with us.
Are you a consumer outside the Netherlands? Then the mandatory consumer rights of your country (insofar as applicable) remain in force. If a provision in these terms conflicts with those rights, that provision will be adjusted to what is permitted, without the rest of the terms becoming invalid.
18. Changes
We may change these terms. The latest version can be found on our website. For ongoing subscriptions, we will inform you in advance about important changes.
Annex A – Privacy (summary)
This annex is a summary. The full privacy statement on the website prevails if there are differences.
A1. Which data do we process?
Contact details: name, email, (optional) phone number and address details for invoicing.
Payment details: via payment providers; we generally only see what is necessary for administration (e.g. status, transaction ID).
Account and usage data: login details, subscription type, progress in a learning environment.
Content you share yourself: messages, comments, profile information and (optional) photos on the platform.
File/record notes: only if necessary for a consultation/training programme (e.g. appointments, relevant questions).
A2. Why do we process this data?
To perform your order/subscription and provide access to content.
To schedule appointments and deliver sessions (e.g. Zoom link, reminders).
For invoicing, administration and tax obligations.
For customer service, questions and complaint handling.
To send relevant emails (e.g. practical information, newsletters) if you have signed up, always with an opt-out option.
A3. Retention periods
Financial data: at least 7 years (tax retention obligation).
File or consultation data: only as long as necessary; where a longer retention obligation applies (e.g. insurance/complaint), this may be longer (maximum 15 years if reasonable/required).
Newsletter: until you unsubscribe.
A4. With whom do we share data?
Payment providers (e.g. Mollie/Plug&Pay) for processing payments.
Email software (e.g. MailBlue) for newsletters/newsletter automations. Also Cloud86, with which I email and where the website is hosted.
Platform/hosting and video services (e.g. learning environment, Zoom/Microsoft Teams/webinar software) for performing services.
Bookkeeper/administrator for financial administration. My brother Martijn van Riessen who prepares the bookkeeping.
Technical/marketing support only when necessary and under confidentiality/processor agreements.
Pumbo for orders of the books I have written. They print the book and it is ordered through them.
Processing by third parties (tools, plugins and embedded content)
To ensure our website functions properly and to be able to deliver our services, we use third parties (for example hosting providers, WordPress plugins and external tools). These parties may process personal data on our behalf (as processors) or, in some cases, act as independent controllers (for example for embedded videos or advertising platforms).
This may mean that (depending on your settings and consent) data such as your IP address, device and browser information, page visits, click behaviour, form data and, where applicable, purchase/transaction data are processed. We use such tools, for example, for:
- Website/hosting & security (WordPress, hosting provider, security/anti-spam, caching/backup);
- Forms & email marketing (e.g., ActiveCampaign/MailBlue or similar);
- Payments & order fulfilment (e.g., Plug&Pay, Mollie, and potentially payment methods/providers);
- Video/embedded content (e.g., YouTube/Vimeo embeds);
- Measuring & improving (e.g., analytics such as Google Analytics);
- Marketing/advertising (e.g., Meta Pixel, Google Ads, TikTok/Pinterest pixel – only where you have given consent via the cookie banner).
Where we use cookies or similar technologies for analytics/marketing, we do so only with your consent (where legally required) via the cookie banner. You can always adjust your preferences via the cookie settings or your browser settings.
Some of these parties may process data outside the EU/EEA. If that happens, we ensure appropriate safeguards under the GDPR, such as Standard Contractual Clauses (SCCs) and/or other valid transfer mechanisms. Where applicable, we have entered into a data processing agreement with our processors.
A5. International transfers
Some suppliers process data outside the EU/EEA. If so, we ensure appropriate safeguards, such as an adequacy decision or Standard Contractual Clauses (SCCs).
A6. Your rights
Access, rectification and (where possible) deletion of your data.
Restriction of or objection to processing.
Data portability (where applicable).
Complaint to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
A7. Data breaches and security
We take appropriate security measures. If there is a (suspected) data breach, we follow the statutory notification obligations. If you suspect a data breach or vulnerability yourself, email info@ericsspiritualschool.com immediately.
A8. Contact
Questions about privacy? Email info@ericsspiritualschool.com.
Privacy Statement
Eric’s Spiritual School
Version: 2 January 2026
1. Who we are
Controller: Eric’s Spiritual School (Eric van Riessen)
Company name: Eric’s Spiritual School
Owner: Eric van Riessen
Postal address: Frontstraat 2, 5405PB Uden, The Netherlands
Chamber of Commerce (KvK) number: 34337347
VAT number: NL002081026B84
Email: info@ericsspiritualschool.com
Website: ericsspiritualschool.com
In this privacy statement we explain which personal data we collect, why we do this, with whom we share data and which rights you have. This statement applies to our website, newsletters and emails, registrations (e.g. via ScoreApp), and our services (such as consultations, readings, training programmes and lessons).
2. Which data we process
Contact details: name, email address, (optional) phone number and the content of your message to us.
Order and invoicing data: (invoice) name, address (if needed for invoicing), purchased products/services, transaction data and payment status.
Appointment/session data: date/time of appointments, (optional) notes needed for delivery, and communication about the appointment.
ScoreApp/quiz data: answers, result(s), and (only if you enter it) your email address to receive emails.
Technical data: IP address, device and browser data, and information about your use of the website via cookies/similar techniques.
Newsletter data: subscription and unsubscription moment, preferences (if applicable) and interaction (e.g. opens/clicks) to make emails more relevant.
3. Why we process data (purposes and legal bases)
We process personal data only when there is a legal basis, such as:
Performance of an agreement: to deliver your purchase, provide access, schedule appointments and provide support.
Legal obligation: for example the tax retention obligation for invoices (7 years).
Legitimate interest: to secure our website, prevent fraud and improve our services (with as little impact on your privacy as possible).
Consent: for newsletters/marketing and for non-essential cookies (such as advertising and tracking cookies). You can withdraw your consent at any time.
Specifically, we use data for:
Processing orders and payments and delivering digital content.
Planning and conducting consultations/readings/lessons (e.g. via Zoom).
Sending email series after the ScoreApp (if you subscribe) and afterwards (optionally) our newsletter.
Customer service, questions and complaint handling.
Website security and improving our website.
Measuring and improving advertisements (only if you accept marketing cookies).
4. Newsletter and emails (MailBlue)
We use MailBlue (email software) to send emails, such as newsletters and email series. You will receive emails only if you have subscribed or if this is necessary to perform a purchase (service emails).
You can unsubscribe at any time via the unsubscribe link at the bottom of the email.
Would you prefer that we fully remove your data from our email software? Email info@ericsspiritualschool.com.
5. Appointments and video connections (Zoom)
For online appointments we may use Zoom. For this we process data such as your name/email address (for invitations) and technical data needed to make the connection work.
Recordings: we only record sessions if this has been agreed in advance or if you give permission. If there is a recording, we will inform you about the retention period and access.
6. Payments (Plug&Pay and Mollie)
Payments are processed via Plug&Pay and our payment provider(s) such as Mollie. We do not receive your full card details; we mainly receive transaction and status information for administration and delivery.
7. With whom we share data (processors)
We share personal data only if this is necessary for our services, or if we are legally obliged to do so. We work with (among others) the following types of parties:
Hosting/website: Cloud86 (website and email hosting).
Email software: MailBlue (newsletters/automations).
Checkout/payment: Plug&Pay and Mollie.
Video services: Zoom (online sessions).
Bookkeeper/administration: for invoicing and tax obligations.
ScoreApp spiritual quiz.
Where necessary, we conclude processing agreements with these parties. They may process your data only on our instructions.
8. Transfers outside the EU/EEA
Some suppliers may process personal data outside the EU/EEA. If this happens, we ensure appropriate safeguards under the GDPR (e.g. standard contractual clauses or other valid mechanisms). More information is available in our most up-to-date privacy information and on request.
9. Cookies and similar techniques
Our website uses cookies and similar techniques. Some cookies are necessary for the site to function. For analytics and marketing cookies we ask (where necessary) for prior consent via the cookie banner.
Types of cookies we may use:
Necessary cookies: for basic functionality (e.g. security, preferences).
Analytics cookies: to measure and improve use of the site (where possible set up in a privacy-friendly way).
Marketing/advertising cookies: to measure advertisements and make them more relevant (e.g. via platforms such as Meta), only with your consent.
You can always adjust your cookie preferences via [link to cookie settings] or via your browser settings.
10. ScoreApp and personalisation
If you complete the ScoreApp, we can use your result to send you a suitable email series (if you leave your email address). This is intended to make the information more relevant. You can unsubscribe at any time.
We do not make automated decisions with legal or similarly significant effects about you based on the ScoreApp. The ScoreApp is intended as guidance/classification, not as a definitive judgment.
11. Retention periods
We do not keep data longer than necessary. Broadly:
Invoices and financial administration: 7 years (tax retention obligation).
We must keep administration for up to 15 years for insurance.
Newsletter/email series: until you unsubscribe or request deletion (insofar as possible).
Appointments/customer communication: as long as needed for performance and handling, and thereafter as long as reasonably necessary for administration/disputes.
Technical/cookie data: according to the terms in the cookie settings or browser cookies.
12. Security
We take appropriate technical and organisational measures to secure your data, such as secure connections (SSL), access restrictions and updates where necessary.
Do you think something is wrong or that there is a data breach? Email info@ericsspiritualschool.com immediately.
13. Your rights
Under the GDPR you have, among others, the following rights:
Access to your personal data.
Rectification of incorrect data.
Deletion of data (where possible).
Restriction of processing.
Objection to processing (e.g. against marketing).
Data portability (where applicable).
You can submit a request via info@ericsspiritualschool.com. We will respond as soon as possible and within the statutory time limits.
Complaint: you can also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) (The Netherlands).
14. Children
Our services and website are not intended for children under the age of 18 without permission from parents/guardians. Do you think we have accidentally processed data of a child? Contact us so that we can remove it.
15. Changes
We may change this privacy statement. The most recent version can be found on our website. For important changes we will report this on the website or by email (if appropriate).
16. Contact
Questions about privacy? Email info@ericsspiritualschool.com.